Terms of use

1. Text messaging terms

• Program: Titan Mold Assessment appointment and customer care messages. When you provide your mobile number and consent, for example when booking, through our contact form, or through our website chat, we may text you about your appointment: confirmations, reminders, scheduling changes, your pre-inspection questionnaire, results, and replies to your questions. If you separately consent to promotional messages, we may also send occasional offers.
• Message frequency varies. Message and data rates may apply.
• Who can opt in: you must be at least 18 and the account holder or an authorized user of the mobile number you provide.
• Messages may be sent using automated technology.
• To opt out, reply STOP to any message. You’ll receive one confirmation, and no further texts unless you opt in again. To rejoin, opt in the same way you did originally.
• For help, reply HELP, call (689) 356-MOLD, or email [email protected].
• Consent to receive texts is not a condition of purchase.
• Carriers are not liable for delayed or undelivered messages. For questions about your text or data plan, contact your wireless provider.
• Our messaging platform: Titan’s texts and website chat run on LeadConnector, a third-party messaging platform. The chat window may show LeadConnector’s terms and privacy links; those cover LeadConnector’s platform. These terms and our privacy policy cover the messages Titan sends you.
• We don’t share your mobile number or opt-in consent with third parties for marketing. See our privacy policy.

2. Using this website

Content on this site is general information about mold, moisture, and building conditions. It isn’t a substitute for an assessment of your property, and it isn’t medical, legal, or insurance advice. You agree not to misuse the site, interfere with its operation, or submit false information.

3. Intellectual property and our brand

• Site content: the text, photos, videos, graphics, and design of this site belong to Titan or its licensors and are protected by copyright and other laws. You may view pages and share links for personal, non-commercial use. You may not copy, republish, sell, or create derivative works from them without our written permission.
• Our brand: “Titan Mold Assessment,” the Titan name and logo, and the tagline “Assess. Don’t Guess.” are trademarks of Titan Mold Assessment LLC. You may not use them in a way that suggests we endorse, sponsor, or are affiliated with you or your business, or in domain names, ads, or social media accounts, without our written permission.
• Reports and photos: Titan keeps the copyright in the reports, photos, lab data, protocols, and other materials we create during an assessment. Once an assessment is paid in full, the client named in the report has a permanent right to use, copy, and share it for purposes related to that property, including with contractors, insurers, real estate professionals, buyers, tenants, and attorneys. A report may not be altered or presented as prepared for a different property, date, or client. Each report is prepared for the client named in it, and no other party may rely on it without Titan’s written consent. See our booking policies.
• Automated access: you may not scrape, harvest, or data-mine this site, copy it into another website or app, or bypass measures that limit access to it.
• Feedback: if you send us suggestions or feedback, we may use them without any obligation to you.

4. Third-party services

The site uses third-party tools for scheduling, payments, forms, and chat. Their use is also subject to those providers’ terms. We aren’t responsible for third-party websites we link to.

5. Disclaimer and limitation of liability

The site is provided “as is.” To the fullest extent allowed by law, Titan isn’t liable for damages arising from your use of the site or its content. Liability for assessments is addressed in our booking policies.

6. General

You agree that notices, confirmations, and other communications we send you electronically, by email, text, or on this site, satisfy any requirement that they be in writing. These terms are governed by Florida law, and disputes are resolved as described in our booking policies. We may update these terms; the effective date above shows when they last changed. Questions? Call (689) 356-MOLD or email [email protected].